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• Getting started with eola

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Question packs allow you to gather relevant information ahead of the session.

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Video walkthrough…

Creating question pack.mp4

Step by step…

1. Add a name for the question pack
2. Add a question
   • Yes/No, will provide the customer with a drop down box
   • Text, will allow the customer to add information into a text box
3. Add as many new questions as required
4. Once completed click, 'Create question pack'

*You can have a number of different question packs but you can only assign one to each product or membership.

Extra context, ideas around use cases *optional

Question packs allow you to gather relevant information ahead of the session.  You can ask questions that give a yes/no or text response from your customers.  Setting a question as mandatory will require your customers to answer that question, however if you have too many questions it may prevent customers from completing it.

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Included in starter account

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How to navigate the menu

1. Toolset
2. Policies
3. Question pack
4. Create </aside>